Receptionist (Bilingual)
As a Certified Community Behavioral Health Clinic (CCBHC), MCMH is committed to providing comprehensive, integrated, and person-centered care. We believe in fostering a healing and supportive environment where every individual feels safe and understood. Our reception team is the first point of contact and crucial in upholding our commitment to accessibility and compassionate service.
Think you're a great fit for this role? Kindly submit your updated CV along with a statement of interest to the email below.
Salary
$50,000 - 50,000
Commitment
Full-time
Start
July 21, 2026
Duration
Ongoing
Hours
40 hrs / week
Location
On-site
Qualifications
- Demonstrated commitment to providing excellent customer service, fostering a positive experience, and promoting an environment of respect and inclusivity for all individuals.
- Strong communication skills, including verbal, listening, and the ability to inform others and effectively communicate with management.
- Proficiency in telephone and computer systems, including familiarity with EHRs and previous experience with Microsoft Office software preferred.
- Maintains a high level of professionalism and exhibits a strong customer focus.
- Possesses strong organizational skills and the ability to handle pressure effectively.
- Bilingual Spanish and English skills are required.
- A university/college degree is an asset, but itis not necessary.
Responsibilities
- Create a Welcoming Environment: Serve visitors by warmly greeting and welcoming them, checking in patients through the EHR, and directing them appropriately. Your ability to create a comfortable and welcoming space for all, regardless of background, is paramount.
- Visitor Notification: Notify company personnel of visitor arrival.
- Payment Processing: Receive and record cash and check payments.
- Transportation Reimbursement: Record reimbursement of transportation for patients.
- Security and Telecommunications: Maintain security and telecommunications systems through connection with the Office Manager and Director of Operations.
- Information and Navigation: Inform visitors by answering or referring inquiries and direct visitors by maintaining employee and department directories.
- Facility Security: Maintain security by following procedures and monitoring the logbook.
- System Operation: Operate telecommunication/computer systems by following manufacturer’s instructions for house phone and console operation.
- Maintain a Safe and Clean Reception Area: Keep asafe and clean reception area by complying with policies and procedures, rules,and regulations.
- Team Collaboration: Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Contribute to team effort by accomplishing related results as needed.
- Mail Management: Retrieve mail from the next-door building.
- Opening and Closing Procedures: Able to open and close the facility.
